Student Services - Book an Appointment
Details for contacting and booking a meeting with our Student Services team for each campus. We are here to help, so get in touch!
Topic outline
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SCEI has dedicated Student Services Officers for each course and campus who are here to help you with any issues and requests you may have during your time with us.
Each campus has a dedicated email address you can reach us on (see below) - Please contact us using your SCEI student email only to avoid your request potentially being lost in our email filter (e.g., accidentally flagged as junk email).
Melbourne: Email studentservices.melbourne@scei.edu.au
Adelaide: Email studentservices.adelaide@scei.edu.au
NOTE - These are the Student Services teams for our VET sector only, please send any Higher Education (e.g., Bachelor of Health and Community Services) enquiries to student.support@scei-he.edu.au - Any appointments booked by Higher Education students or about Higher Education courses will be cancelled before the appointment.
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NOTE: This link is for Melbourne-based VET students ONLY. Please use this link to make an appointment with your designated Student Support Officer to discuss the following:
- course deferment,
- cancellation,
- suspension,
- CoE extension,
- campus transfers,
- course changes
- general course-related matters
Whilst on-campus appointments are preferred for Nursing, Pathology, and Early Childhood, you are also able to book an online meeting (via Microsoft Teams) during our available hours.
For Individual/Ageing Support, Disability, Community Services, and Project Management, ONLY online meetings are available.
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NOTE: This link is for Adelaide-based VET students ONLY. Please use this link to make an appointment with your designated Student Support Officer to discuss the following:
- course deferment,
- cancellation,
- suspension,
- CoE extension,
- campus transfers,
- course changes
- general course-related matters
Whilst on-campus appointments are preferred for Nursing, Pathology, and Early Childhood, you are also able to book an online meeting (via Microsoft Teams) during our available hours.
For Individual Support, Community Services, and Project Management, ONLY online meetings are available.
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NOTE: This link is NOT to be used if you are experiencing a health emergency or are in crisis. If you need crisis support, we strongly urge you to contact Lifeline Australia (https://www.lifeline.org.au/ or free call 13 11 14).
Counselling Support for VET students ONLY - For Higher Ed students, please contact counsellor@scei-he.edu.au
We care about your well-being and success. Our Student Counselling Support is here to help you overcome personal challenges and make the most of your SCEI experiences. Our services are free, confidential, and available to all students, offering emotional and psychological support whenever you need it.
We have a dedicated counsellor available:
Services We Offer:
- Individual Counselling (Online): Discuss personal or interpersonal challenges in a confidential one-on-one setting.
- Emotional Support (Academic or Personal): We are here to listen and support you.
- Access to Mental Health Resources via the Student Learning Hub.
- Personalized Strategies: Tailored solutions for your unique situation.
- Adaptive Skills Guidance: Learn skills to manage challenges effectively.
- Self-Awareness and Resilience Training: Preventative Strategies
Book Your Session Now!
You can book your session NOW! Click the LINK below to book your session with your Student Counsellor. Feel free to reach out to us whenever you need support. Feel free to reach out to us via email at counsellor@scei.edu.au whenever you need support.
IMPORTANT NOTE: This service is offered to students who are experiencing some health or wellbeing issues (e.g., mental health, stress, food security, etc.,) and would like some support and resources. Your appointment may be cancelled if you are not seeking support related to a health/wellbeing issue - This link is not to be used for CoE, enrolment, or course progress concerns.
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